How to leverage UC to support the customer experience
The market for unified communications technology has been expanding at a steady clip for years now, and according to current research,
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What is 5G, and what does it mean for UC?
One of the biggest business headlines of the year seemingly came out of nowhere. On April 29, two of the largest cellular network operators in the U.S.,
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What to consider when developing your UC strategy
Whether your organization is putting unified communications capabilities in place for the first time, or you already have UC features are
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Understanding the value of cloud tech, part 2
In a previous article about the value of cloud, we examined the differences between the most common cloud deployment strategies and how businesses are evaluating those investments
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How to understand the value of cloud tech investment, part 1
Cloud technology is becoming crucial to the smooth operation of most aspects of a business, including its unified communications
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Understanding enterprise video solutions in UC systems
In the consumer world, when we think of video today, we think of Netflix. The company has grown from one innovative business model to another, and continues
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How businesses are approaching email security today
Email remains a key ingredient in business communications systems, including unified communication solutions that connect it with other platforms. However, the ubiquity of email has made it
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Decision-makers: Here’s what to think about ahead of your next UC rollout
Unified communications systems that include email, high definition voice and video, instant messaging, online presence and a wealth of other capabilities
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Next-Gen IT: Top Concepts to Understand and Consider
Ensuring that corporate financial resources are allocated to the most important and value-driven initiatives is imperative, but considerably difficult to achieve. Technology is usually a top concern, but
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The importance of communications during a cyber incident
In today's cyber threat environment, being prepared for an incident is an absolute must. After all, as even the most tenured cybersecurity experts will tell you, it's
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