Industry News

A Cloudy Perception
The Consumerization of IT has made Cloud and Mobile computing integral technologies that have been entrenched in our daily life.…

Westelcom Acquires West Coast Unified Communications Provider Teo
July 2020 – Westelcom, a leading provider of Advanced Communications Services throughout New York State, announced today that they have acquired Teo Communications…

Yes, You Still Need A Business Line
Handset, softphone, on an app, or through the computer — keep your business calls on your business phone. Teo Technologies…

In the Air or On the Ground: How the Battle of the PBX was Won
A decision is bewildering the telecommunications industry: Air vs Ground? The question may be simple — but the answer sure…

To The Man With A Hammer: Over-the-Top Is Not For Everyone … Yet. Read more from
Not all end-users are ready or willing to bring Hosted/Cloud offerings into their environment. So why are you still offering…

Unified communications explained: Definitions, service delivery, future forecasts
One of the first and most important decisions business leaders must make is how they will support internal and external…

Thinking about breaking into the subscription box market? Here’s what you should know
In recent years, the subscription box market has exploded. There are all types of different options for consumers, and businesses…

What are the main challenges when deploying unified communication solutions?
Implementing a unified communications (UC) suite should be a major step forward for your organization. UC solutions, whether premises-based or…

How can you improve the quality of your UC experience?
Have you ever been streaming a movie or TV show, only to see the picture become really fuzzy out of…

The final step in UC deployment: The importance of end-user training
Adopting a new unified communication solution involves quite a few steps. Decision-makers must choose the tools that will make the…

Is UC the weak link in your IT security?: What UC attacks look like
When it comes to information technology security, IT leaders and executive stakeholders usually look to all the main areas first.…

On-premises, cloud, or hybrid: Which UC deployment option is best?
For at least a decade now, deciding whether a key application should be hosted on-premises or delivered via the cloud…

What to focus on when evaluating VoIP and UC solutions
Voice over Internet Protocol (VoIP) telephony and the unified communications (UC) platforms of which it is are pivotal part are…

What the UCaaS trend means for business users
Unified communications - integrated platforms providing a streamlined communication and collaboration experience for users - have been a staple of…

Walking the IT security tightrope: Balancing data protection with ease-of-use
In the current digital threat landscape, businesses simply cannot be too careful. Not only are cyber criminals leveraging increasingly robust…