Overview – Voice Operator Panel
Teo's Voice Operator Panel is a professional softphone specifically designed for operators and receptionists.
Unlike a traditional softphone that is meant to handle calls to and from a single user, the Voice Operator Panel is tailored for a single user to efficiently manage numerous inbound calls to any number of organizational recipients.
Teo's Voice Operator Panel integrates natively with Outlook contacts, LDAP directories, XMPP, MSN, and CRM application.
The Voice Operator Panel can be used as a standalone softphone utilizing computer peripheral speakers and microphones, Bluetooth wireless headsets, or can be slaved to an analog or Teo VoIP phone to handle calls.
In the Know
VOP provides full extension presence and activity status monitoring (ringing, busy, available) with call details and call interception.