Unified communications (UC) continues to be top of mind in most companies today, requiring business owners and IT managers to constantly re-evaluate the changing landscape of productivity tools and communications devices available. In the last decade alone, mobile devices have become the preferred method of voice communication, while other real-time communications tools like instant messaging and video conferencing have become standard operating procedure in the workplace.
Businesses themselves are changing too. More and more people are working in disparate locations across the globe, and customers have come to expect higher levels of engagement with the companies they choose to do business with. This leaves IT departments challenged to meet the growing need to keep people connected inside and outside the organization, while still effectively managing the increasing complexity of their communications infrastructure.
The following whitepaper will provide a
valuable guide to choosing a UC system
that’s right for your business, as well as
dispel many of UC’s common myths.